Terms And Conditions
These Terms and Conditions set out the rules for using the Senior Mobility Service website and purchasing products from our store in South Africa. By browsing the site or placing an order, visitors and customers agree to these terms.
Use Of The Website
The website is provided for lawful use only. Users agree not to interfere with or disrupt the website or its security, attempt unauthorised access to our systems, use the site for fraudulent or illegal activities or copy or republish content without permission.
Content on the website, including images, descriptions and branding, remains the property of Senior Mobility Service or its licensors.
Product Information
Senior Mobility Service supplies quality pre owned mobility products and accessories. Descriptions and images are provided to assist with selection, and reasonable care is taken to ensure accuracy.
Product availability, specifications and pricing may change without notice. Where significant differences arise between the description and the delivered item, customers are encouraged to contact us so the issue can be assessed.
Orders And Acceptance
Placing an order through the website or by contacting our team constitutes an offer to purchase. Senior Mobility Service may accept or decline orders at its discretion. Acceptance is confirmed when payment is received and the order is prepared for dispatch.
We reserve the right to cancel or reject orders due to incorrect pricing or product information, stock unavailability, suspected fraud or misuse or failure to obtain payment authorisation.
Where an order is cancelled after payment, appropriate refunds or alternatives are discussed with the customer.
Pricing And Taxes
Prices displayed on the website are in South African Rand. Where applicable, prices include VAT or other statutory charges. Delivery fees are shown separately or included in a quote once the delivery address and product selection have been confirmed.
Customer Responsibilities
Customers are responsible for providing accurate contact, delivery and payment details, ensuring someone is available to receive delivery, using products according to instructions and safety guidance and consulting healthcare professionals where needed before using mobility equipment.
Senior Mobility Service is not a medical provider and does not offer clinical advice. Information on the website is general in nature and should not replace professional assessment.
Limitation Of Liability
Reasonable effort is made to provide safe products and reliable information. However, to the fullest extent allowed by law, Senior Mobility Service is not liable for any indirect, incidental or consequential loss arising from use of the website or products, losses caused by misuse, incorrect assembly or failure to follow instructions or issues caused by third party services such as courier delays or payment gateway downtime.
Nothing in these terms excludes liability where it cannot be limited under South African law.
Indemnity
Users agree to indemnify Senior Mobility Service and its team against any claims, damages or costs arising from misuse of the website or breach of these Terms and Conditions.
Changes To Terms
These Terms and Conditions may be updated from time to time. The latest version is published on the website. Continuing to use the site or purchase products after changes are made indicates acceptance of the revised terms.
Governing Law And Disputes
These Terms and Conditions are governed by the laws of South Africa. Any disputes are addressed in accordance with applicable South African legislation and may be addressed in a competent South African court or resolved through agreed mediation or arbitration.